Standing Water in Crawl Space; Poulsbo, WA
Jerri came across Innovative Foundation Solutions only after he found water ants, water damaged posts, and water on top of the vapor barrier in his crawl space. Having owned his home for 39 years, he didn’t expect to have these problems and now was in need of a professional opinion on how to address the problem. Innovative was able to look at his crawl space and propose a full perimeter drainage system with a sump pump, and new vapor barrier. Adding the full perimeter system would catch any water that entered his crawl space and redirect it to the pump, which would then pump the water out and away from his foundation through a dedicated discharge line. Installing this system would tremendously keep his crawlspace free of standing water.
After contacting 2 other companies, Jerri felt best that Innovative was the right company to address his water problem. He liked the warranty that they had to offer and just felt that they had more experience working with crawl spaces. When the crew arrived the first day, they took the time to review the contract with Jerri and answer any questions he may have. They worked efficiently to complete the work in a timely manner without being disruptive. Once the installation was completed, the foreman on site reviewed pictures of the work they had completed, flood tested the system to illustrate how the system works, and addressed any concerns that Jerri had in regards to the system.
The day after the installation, Jerri received a call from the office staff at Innovative. They had simply called to make sure that the installation went well and to follow up on any questions or concerns he may have. They also informed him that he would be receiving a packet in the mail with his warranty information and copies of all the system documentation for his records. Jerri knew that this was the first step in getting rid of the water ants and was happy to have such a great and graceful experience with Innovative Foundation Solutions.