Basement Waterproofing in Seattle
After turning to the internet in search of a company that would help with basement water problems, Diane submitted a request through HomeAdvisor to have someone who specializes in basement waterproofing contact her and get her issues solved. Investing in a rental property is never easy, and when her tenants informed her that the carpet in one of the bedrooms was soaking wet she quickly looked for someone to help her solve the problem. Because there were no plumbing lines in the area, she had no idea where the water was coming from.
After being matched with Innovative Foundation Solutions, she was contacted by a customer service specialist. The customer service specialist asked Diane for more information about the condition of her basement and then make an appointment to have a design specialist meet with Diane to complete a thorough inspection of the basement. Upon the completion of the basement, it was evident that water was coming in through the cold joint along the southwest wall of the bedroom in the basement. Innovative proposed to install the WaterDirect system along that wall to capture the water and then direct it a sump pump to be pumped out away from the foundation of the home. After receiving information about the WaterDirect sytem and getting a few more bids on how to address this problem, Diane decided to go with Innovative to fix her problem.
“The installation was done quickly. It only took them one day to install the system. They also tested it in front of me so I knew that is was working. I was so impressed with the foreman and the fact that he explained how everything worked, especially the pump. He took the time to inform me that the alarm would go off if the water level reached a certain point,” she told customer service specialist that called her to follow up with the completion of the project. “I now know that my tenants will no longer experience issues with the bedroom, and this was a smart investment for my investment!”
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