I really liked their personal service. Innovative Foundation Solutions really treats their customers well.
I did alot of research on the subject of water issues in basements and talked to lots of experts on the subject. . Your (Innovative Foundation Solutions) design was by far the best. My basement would flood periodically from fall through spring every year. Since the system was installed, I've endured many extreme water events in my area with not a trace of moisture. The work was completed on time and the quality and communication was top-notch. Rain is no longer a bad thing.
I had a very pleasing experience working with Innovative Foundation Solutions. From the salesman fully explaining the job, costs and technical work, to the office appointment scheduler and onsite work crews it was very professionally done. Thanks, Ruth and Ted
Prompt, professional, personalized attention! The Innovative Foundation Solutions team put my fears to rest from start to finish. The design specialist listened to my concerns, developed & described the repair and had a formal solution in my inbox within 24 hours - on a weekend!!! The foreman explained each step and left the yard seemingly untouched. And the front office made me feel like I was there only customer. Innovative was the best phone call I’ve made this year! My father was noted for customer service and quality of workmanship, Innovative Foundation Solutions gave me that same sense of professional, personalized attention. 100% satisfied!
Since my crawlspace restoration, I joke with my visiting family members asking if they want to go hang out in the crawlspace. So far I have had no takers, their loss! The crew(s) worked continuously and only took a short break to eat lunch on the lawn. My wife offered to them to come sit on the deck in our deck furniture, but they would not do so. I monitor the temperature and humidity daily and it is always about 60 F and 70 % humidity. Even when it is in the low 40s or high 30s outside, raining cats and dogs, dry and foggy, etc. No bugs, or other worse stuff in there so far. No signs that they will return either! Thanks Innovative Foundation Solutions!
Excellent system. Solved our drainage problem permanently. The entire process handled professionally, from initial contact to project completion. We also had our crawl space sealed and carpet/flooring tiles installed. Everything looks great. Our basement is dry. No more musty odor. Highly recommend this company.
After fighting water coming in our basement for over 20 years, I gave Innovative a call. They sent someone out to talk to my husband and I, and he thoroughly explained what needed to be done to fix the problem. I was skeptical because we had tried many things over the years and nothing worked. Needless to say I was wrong and the problem was FIXED :-) Thank you Innovative Foundation Solutions for all the hard work and for helping us breathe easier......Traci, Whidbey Island
Innovative did a fabulous job with our crawl space. It encountered water and thirty five year old construction debris in their work and put in long hours to complete the job. Prior to this work being done by Innovative there was mold in the living room and now this problem is gone.
We were very happy with all those on the work crew for the excellent work they performed, for their gracious manners, and for their professionalism. The finished product in our basement is impressive. We have retired our Shop-vacs, and we now feel secure as the Seattle rain comes down.
Innovative Foundation Solutions took on a very difficult project for us that involved 7 distinct town home buildings. The project took time and patience on the part of all parties and Innovative rose to the challenge. There system has ensured no water intrusion since completion. A great big thank you!
We were troubled by small foundation cracks in our older home for years, but simply patched them. One winter water began seeping in through a crack into our (finished) basement--what a disaster. We talked to many contractors who all had their own solutions, most of which involved patching, not fixing, the problem. Cory from Innovative Foundation Solutions was the only one who actually analyzed the problem and developed a strategic solution. He also invited and actively helped me get to see projects they had completed--all of which had resolved their water and settling problems resolved forever! That convinced me to go with Innovative and we were not disappointed. The crew was very professional and really cared about their work. We had several things done at once--re-routing drainage, fixing existing drainage, and best of all providing solid piers which miraculously closed the cracks in our brickwork and made our porch level again. The workmen were courteous, attentive and made the project as smooth and streamlined as it could possibly be. I wholeheartedly recommend them to anyone facing foundation problems
After having Innovative Foundation Solution installed water guards in my basement I can sleep like a baby. No more worries about my basement being flooded with the triple safe sump pump planted in my basement. The crews were very professional and hardworking. It was the best investment I ever made to my house. It was worth every dime I spent on it. I am very glad I went with Innovative Foundation Solution. No regrets WHATSOEVER. If you have water in your basement I would highly recommend you call this company first before signing on the dotted lines with their rivals.
This crew was great and gave me perfect advice. I had been waiting for years to have my basement renewed and I really needed it waterproofed having been through a few floods in my basement. It feels very liveable now and I am so pleased to finally have this accomplished and it feels so much cleaner and dry. The entire team was great and very hospitable throughout the time period of reconstruction. Thank you Innovative Foundation Solutions!